Store Policies
Factocrush's full terms, privacy, and store guidelines.
Privacy policy
- 🔒 We collect your name, email, phone, and address solely to process and deliver your orders.
- 🛡️ Your data is never sold or shared with third parties, except the courier handling your delivery.
- 📧 We may send order updates and occasional promotions. You can unsubscribe anytime.
- 🍪 Our site uses cookies for a better experience. By shopping with us, you consent to this.
- 🪪 We comply with Malaysia's Personal Data Protection Act 2010 (PDPA).
Terms of service
- • By placing an order, you agree to Factocrush's terms and policies as stated.
- • All prices are in Malaysian Ringgit (RM), inclusive of applicable taxes unless stated.
- • Factocrush reserves the right to cancel orders due to pricing errors, stock issues, or suspected fraud.
- • Product photos are for reference — slight colour variations may occur due to screen settings.
- • We may update policies at any time. The latest version is always on this page.
Promo & discount codes
- 🏷️ Codes must be entered at checkout — cannot be applied after an order is placed.
- 🚫 Codes cannot be combined with other offers unless stated.
- 📅 Expired codes will not be honoured under any circumstances.
- 👤 Some codes are limited to one use per customer.