Shipping Information
Factocrush ships nationwide â Peninsular Malaysia, Sabah, Sarawak & Labuan.
Delivery zones & rates
đ Peninsular Malaysia
| Standard delivery | 3â5 working days |
| Free shipping from | RM 150 |
| Standard fee | RM 15 |
đ Sabah & Sarawak
| Standard delivery | 5â9 working days |
| Free shipping from | RM 150 |
| Standard fee | RM 15â25 |
âšī¸ East Malaysia notice: Remote and interior areas in Sabah & Sarawak may experience an additional 2â4 working days. Factocrush will notify you if your order is affected.
Packaging & handling
- đĻ All clothing items (shawl, scarf, shirt) are neatly folded and wrapped before packing.
- đ Brooches are individually packed in protective pouches to prevent damage in transit.
- đą iPad cases and pencil cases are bubble-wrapped for extra protection.
- đ¨ Tracking number sent via WhatsApp or email once your parcel is dispatched.
- đ Couriers used: Poslaju, J&T Express, DHL eCommerce, Ninja Van.